Non-Personally Identifiable Information Collected

This Website keeps track of non-personally identifiable information such as your Internet Protocol (IP Address), cookies and embedded tags that allow some third-party entities, such as Google Analytics, to collect non-personally identifiable usage statistics. This information helps us facilitate your online experience on this Website. You have the ability to accept or decline cookies by modifying your browser. The general information available on this Website is viewable when you are logged out even if you disable the cookie function on your browser. However, if you disable cookies, some advanced or customized features, login access or offerings will not be available to you.

Personal Information Collected

This Website collects personal information that you share with us.

• When you subscribe to our newsletter - Your email address in order to send you our newsletters, and other information that may be of interest to you.

• When you buy services or products on this Website - Your email address, your information name (first name and last name), your country, and your credit card information in order to ensure the good management of our customer care.

Personal information is available to us and our technical and fulfillment agents, partners and consultants who make this Website available to you. Anonymous information is available to our affiliates, sponsors, and partners.

Mandatory nature of the data

In the various forms proposed, or which will be proposed on this site, the fields to obligatorily inform are or will be indicated by an asterisk. If the user does not fill in these mandatory fields, the site will not be able to process his request. More generally, any misinformed form field exposes your input to an error or impossibility of processing. In this case, Ieureka as well as its officers, and staff, can’t be held responsible for negligence or error.

Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to use all reasonable efforts to protect your Personal Information collected through this Website against unauthorized access, use or disclosure. Consequently, we limit partners and employees' access to Personal Information collected through this Website to only those who need access to the information in the performance of their official duties. We also use a Secure Encrypted HTTPS Access to this (entire) Website. In addition, we set strict security standards to prevent any unauthorized access to your Personal Information once we have received it and wherever possible we will use adequate security software and working procedures to ensure the security of your personal data to prevent unauthorized access, maintain accuracy, and ensure proper use of your Personal Information. We also store data in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis.

We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

As in any transaction, when you purchase products by credit card on this Website, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. We and our technical and fulfillment agents, partners and consultants follow carefully proscribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements.

Please note that you may unsubscribe to our newsletters and close your personal account linked to this Website at any time.

Additional rights and protections for European visitors

In order to address our legal obligations in Europe, required by the General Data Privacy Regulation (“GDPR”), we provide the following additional information to the residents of the European Union or the EEA.

Storing your information

We will keep your personal information as long as we have a relationship with you. Once our relationship with you has come to an end, we will delete your personal information. However, in some cases, there are legal requirements to keep your personal information for a minimum period of time under the following circumstances:

• Complying with record retention requirements under applicable laws or other relevant legal requirements;

• Dealing with any complaints regarding our products, and services;

• Defending, establishing, exercising or bringing any existing or potential legal claims;

• Carrying out fraud detection and prevention…

• We will delete your personal information when it is no longer required for these purposes.

Your rights

Managing your information at any time:
You can access and update some of your information by sending a request to [email protected].

Correction of inaccurate or incomplete information:
You have the right to ask us to correct inaccurate or incomplete personal information about you by sending a request to [email protected].

Retention of data:
At your request, the data will be permanently deleted except those that may allow the site ieureka.net to justify the performance of its legal or contractual obligations. The data thus preserved will be for a limited period and not used during this period.

Objection and deletion of data:
For our newsletters – You may unsubscribe to our newsletters by asking us to stop using your data directly from our newsletter’s emails.

Data breach and communication within 72 hours

In case of violation or suspicion of personal data breach, the website ieureka.net will notify the CNIL, within 72 hours at the latest, after having read it.

Children's Privacy

We are strongly committed to protecting the safety and privacy of children who visit our Website. The Children's Online Privacy Protection Act of 1998 ("COPPA") imposes restrictions on commercial Web Sites, including This Website. It is our policy to be compliant with the requirements of COPPA and not to solicit or collect information about or from children age 13 and under.

Beyond the requirements of COPPA, we require that individuals be age 18 or over to register to this Website and thus it is our policy not to solicit or collect information about or from anyone under the age of 18. Users are cautioned, however, that absent a clear indication an online communication has been submitted by a person under age 18, the collection of Personal Information submitted to this Website will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or state law, be subject to public access.

Third-Party Web Sites

This Website may contain links to other/external Web Sites, such as Social Media sites, partners or affiliates, ads...

Please note that we do not review or monitor Web Sites linked to this Website. We are not responsible for the contents, offers and Privacy Policies related to any other Web Sites. If you visit one of these other Web Sites, you need to review their Privacy Policy, terms of services and conditions to confirm that they are acceptable prior to use. A link does not constitute an endorsement of the content, viewpoint or accuracy of such Web Sites.

Acceptance & Contact

By using this Website, you signify your acceptance of this Privacy Policy and our Terms of Use. If you do not agree to this Policy and Terms, we invite you to do not use this Website. If you choose to visit our Website, your visit and any dispute over privacy are subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of France. Your continued use of this Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

We welcome your questions and comments regarding this Statement of Privacy. So, if you have any requests about this Privacy Policy or our privacy practices, please e-mail us at [email protected].